Shipping policy

Processing Time
All orders are processed within 1 to 3 business days.

Shipping Times

  • USA: 5–12 business days

  • Canada: 7–14 business days

  • Europe: 7–15 business days

  • Rest of the World: 10–20 business days

Shipping times may vary depending on location and high-volume periods.

Shipping Fees
Shipping fees are calculated at checkout.
Free shipping may apply during promotions.

Order Tracking
A tracking number will be sent to you by email once your order has shipped.

Delayed or Lost Packages
We are not responsible for delays caused by carriers or customs.
If your package is lost, contact us at marchenleyestime@gmail.com

Wrong Address
If an incorrect address is provided by the customer, we are not responsible for lost or undeliverable packages.

Customs & Import Taxes
Customers are responsible for any customs or import taxes that may apply.